Glasgow Bistro — 6 months
Implemented tiered rewards and table-specific offers during peak hours. Result: 18% increase in repeat covers and higher mid-week retention.
Sector: Casual dining
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Diner Loyalty — UK edition
Turn first-time guests into regulars with a GDPR-aware diner loyalty platform designed for UK restaurants. Points, tiers, personalised offers, and table-level rewards — deeply integrated with your reservation & table management system.
Olivia Harper
Head of Product — Loyalty
Working with UK operators to design loyalty flows that respect guest privacy and boost repeat covers. Book a short walkthrough tailored to your floorplan and service style.
Overview
Restaurants Qadro Diner Loyalty provides an end-to-end loyalty and retention module built to work with reservation, waitlist and table-management systems. Capture guest profiles, apply table-based rewards, and automate retention campaigns — all compliant with UK data protection and marketing consent practices.
- Points and tier-based rewards linked to bookings
- Table-level offers for high-value covers
- Automated email & SMS campaigns with consent tracking
- Detailed per-venue reporting and guest lifetime value (LTV)
+24%
Repeat bookings
£8.40
Avg. uplift per guest
Key features
Designed for multi-site UK operators as well as single-location diners.
Flexible point-earning rules (per booking, per spend, per visit). Create Bronze/Silver/Gold tiers with bespoke benefits — free appetizer, priority seating, or exclusive booking windows.
Attach rewards to specific tables or sections (e.g., window tables earn double points on Fridays). Ideal for front-of-house promotions and managing capacity incentives.
Automations for birthdays, re-engagement, or post-visit feedback. Consent-managed templates and opt-in tracking to remain compliant with UK PECR/GDPR guidelines.
- Quick setup with existing reservations data
- Multi-location central control
- Detailed reporting & export
Case studies — UK restaurants
London Brasserie — 4 months
Automated post-visit offers and birthday campaigns. 27% of offers converted to bookings within 30 days.
Sector: Brasserie
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Benefits for operators
Compliance-first
Consent audit trails and easy opt-in management for emails and SMS to meet UK regulations.
Revenue uplift
Targeted offers to lapsed guests and high-value tables increase average revenue per cover.
Operational integration
Works alongside your table management and POS — rewards applied at the booking or check-in stage.
Who we work with
From independent diners to multi-site groups, our loyalty module adapts to service styles and kitchen tempo. We offer training for FOH staff to present offers smoothly and manage in-restaurant redemptions.
Support — UK team
Local onboarding & training
Our UK-based success team provides onsite or remote onboarding, policy templates for consent capture, and sample messaging tailored to UK postal and consumer norms.
Ready to increase repeat covers?
Book a demo or request a free loyalty health-check for your venues in the UK.